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UN Office on Drugs and Crime sucht Public Information Assistant

UN Office on Drugs and Crime 2-3y Junior Level  Wien, Wien, Österreich 11 Feb 2017

Job Description

Public Information Assistant

Org. Setting and Reporting

The post is located in the Implementation Support Section (ISS) of the Corruption and Economic Crime Branch (CEB), Division for Treaty Affairs (DTA) of the United Nations Office on Drugs and Crime (UNODC), in Vienna. The incumbent will work under the direct supervision of the Crime Prevention and Criminal Justice Officer (Education for Justice) and the overall guidance of the Chief of the Section.


The incumbent will provide assistance in support of content, web and database management activities for the programmes and initiatives of the Section, especially for the implementation of the Education for Justice Initiative under the “Global Programme for the Implementation of the Doha Declaration: towards the promotion of a culture of lawfulness”(GLOZ82). Within assigned authority, the Public Information Assistant will be responsible for the following specific duties:
• Ensure the good set up, management and maintenance of UNODC’s Education for Justice (E4J) website and online database, and the proper safekeeping/preservation of online materials.
• Research, review, evaluate and choose content, identify and prepare new materials for inclusion in UNODC’s Education for Justice (E4J) website by: researching various information sources for relevant material and cross-checking information with authors as required; identifying, retrieving and downloading pertinent documentation and other information in requisite programming languages for Web format or inserting into database after determining appropriate categorization; editing documents to conform to UN format, structure and style and preparing new pages, incorporating graphics as needed, using appropriate authoring tools and necessary programming languages; preparing and updating index of documents; posting audio, video and print content and documents (in the 6 UN languages if needed) on the UN web and/or development servers, and ensuring the appropriate directory location; checking and testing for multiple browser support, etc.
• Compile and assist in the preparation of content, narration texts, audio excerpts/files, design elements, etc.; draft newsletters, summaries, select, catalogue and upload/down load sound/visual materials, maintain file structure and evaluate quality for inclusion in the website, and obtain requisite clearances and copyrights.
• Liaise with Headquarters sections and field offices on website content and promote the use of the website as an information tool, including soliciting, editing and publishing website contributions and advise on content-related issues.
• Perform database set up and maintenance functions that include provision of research services to requesters of educational materials, and cataloguing/indexing of educational materials.
• Manage updates and further develop internal databases; generate a variety of standard and non-standard statistical and other reports from various databases, including developing data collection mechanisms to gather data on the target audience and end-users of UNODC educational materials.
• Prepare style and policy guidelines to ensure consistency across the website.
• Handle administrative coordination in support of training and other programmes.
• Performs other work related duties as assigned.


Professionalism: Has knowledge of internal policies, processes and procedures related to the communication, production and dissemination of public information. Is able to research, gather, evaluate and classify information from a variety of sources including sensitive material. Is familiar with the latest techniques, developments and tools in website creation and maintenance as well as in database management. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Creativity: Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks “outside the box”; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.


High school diploma or equivalent. Must have passed the United Nations Administrative Support Assessment Test (ASAT) or the Global General Service test (GGST) at Headquarters or an equivalent locally-administered test at Offices away from Headquarters.

Work Experience

A minimum of 7 years of experience in public communications including in content, website and database management or related area is required. Experience using a variety of research sources, including electronic sources on the internet and databases is required. Experience in preparing, drafting and editing content for websites as well as posting of audio and video material is desirable.


English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Fluency in another official United Nations language is an advantage.


Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity, including but not limited to, respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to, whether they have committed or are alleged to have committed criminal offences or violations of international human rights law and international humanitarian law.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on “The Application Process” and the Instructional Manual for the Applicants, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The screening and evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications, including but not limited to, their education, work experience, and language skills, according to the instructions provided on inspira. Applicants will be disqualified from consideration if they do not demonstrate in their application that they meet the evaluation criteria of the job opening and the applicable internal legislations of the United Nations. Applicants are solely responsible for providing complete and accurate information at the time of application: no amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to a reference-checking process to verify the information provided in the application.

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